About Us - New Chapter Credit Group
The New Chapter Credit Group team

Our Story

We started here because we have been there

New Chapter Credit Group was built by people who understand what it feels like to have damaged credit — and who refused to accept that as a permanent condition.

Udama Tucker, Founder of New Chapter Credit Group

Meet the Founder

Udama Tucker — Built this for women like you

Udama Tucker founded New Chapter Credit Group with one clear purpose: to be the financial guide she wished had existed for the women in her own community. She saw firsthand how divorce, job loss, and years of putting family first could leave a woman financially vulnerable — not because of bad choices, but because of hard circumstances and a system no one ever explained.

With deep expertise in credit repair, dispute resolution, and financial coaching, Udama built New Chapter to be more than a service — it is a safe space where Black women can get honest answers, real support, and a personalized plan to reclaim their financial power.

Today, New Chapter has helped over 2,400 clients across the country rebuild their credit, qualify for homes, and step into the futures they deserve. Every client is a new chapter — and Udama is honored to help write it.

FCRA CertifiedNACSO MemberBBB Accredited

2,400+

Clients Helped

94%

See Score Improvement

87 pts

Average Score Increase

5 mos

Average Time to Results

What We Stand For

Our values guide everything we do

People First

We treat every client like family. No judgment, no pressure — just genuine care for your financial future.

Radical Transparency

We tell you exactly what we can and cannot do, what to expect, and how long it will take. No surprises.

Real Partnership

We are not a faceless service. You get a dedicated advisor who knows your name and your goals.

Results That Last

We do not just remove negatives — we teach you the habits that keep your credit strong for life.

Meet the Team

The people in your corner

Udama Tucker

Udama Tucker

Founder & Lead Credit Advisor

Udama Tucker is the founder of New Chapter Credit Group and a dedicated credit repair specialist with a passion for financial empowerment. With years of experience in credit counseling and financial coaching, Udama built New Chapter specifically to serve Black women who have faced life's hardest moments — divorce, job loss, sacrificing for family — and come out the other side ready to rebuild. Her mission is simple: no woman should be held back by a credit score that does not reflect who she truly is.

DC

Denise Carter

Senior Dispute Specialist

Denise spent 8 years working inside a major credit bureau before joining New Chapter. She knows the system inside and out — and uses that knowledge to fight for every client.

KM

Keisha Monroe

Credit Building Coach

Keisha specializes in helping clients build lasting credit health after disputes are resolved. Her clients average a 110-point increase within their first year of working with her.

Ready to write your new chapter?

Book a free, no-pressure consultation with our team. We will review your credit report together and show you exactly what is possible.